I’m Ben, a freelance email specialist based in London, UK.
SKILLS & FOCUS
Email strategy & user journeys
Campaign analysis & A/B testing
Template design & development
Copywriting & editing
ESP & CRM management
Data maintenance
RESUME
2018 – current: Freelance email specialist
Strategy & user journey generation, campaign analysis, template design & developmentn (HTML & CSS), copywriting, ESP & CRM management, data maintenance and data protection consultation
2016 – 2018: Senior email marketing officer, Stonewall
Content & strategy development, project management, performance analysis, ESP & CRM management (Mailchimp, DotMailer, Salesforce & Access ThankQ CRM), GDPR implementation (featured on justgiving), landing page development
2014 – 2016: Database and ESP administrator, Stonewall
ESP and CRM management (Mailchimp, DotMailer, Access ThankQ), project management, data maintenance, campaign performance analysis
Education:
MSc, Applied Social Psychology (Royal Holloway, University of London)
BSc, Psychology (University of Luxembourg, Université René Descartes, Paris V)